OraPharma conducted its fourth annual survey of dental patients. Respondents were comprised of more than 300 adult patients who had a dental appointment within the past 9 months, and the findings focused on those who had received a new diagnosis (other than caries) during that visit.

Several factors clearly contributed to a patient’s acceptance of their DHCP’s recommended treatment plan:
• Interaction with both a dentist and hygienist, as well as an office manager or similar dental staff member
• Consistency in communication (ie, using the same terminology and key phrases) of diagnosis and treatment plan by DHCPs and dental staff seen
• Enough time to continue conversations after the examination to aid diagnosis understanding

All of these factors demonstrate the importance of engaging and educating patients about their diagnoses through open conversation.

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